AI-Powered Real-Time Decision Support for Airport Passengers
"I learned our flight was delayed three hours only after reaching the gate — my two young kids already restless and boarding time suddenly irrelevant.
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With my phone in hand, the questions piled up fast:
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Will my gate change?
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Where is the closest bathroom to my gate?
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Will the new departure time change?
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Where can we grab lunch and do they have gluten free options anywhere?
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Is there a kids play area — and how do we get there?"​​
None of it lived in one place. The airport assistants I reached were human-supported, with replies arriving minutes later — sometimes after we’d already moved on."
Now live at a major U.S. international airport, this deployment demonstrates the versatility of DASH — our core intelligence layer — transforming real-time flight data, policies, amenities, and navigation into instant, trusted traveler guidance.
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When minutes matter, trusted clarity wins.